Shipping Costs
Germany: generally 7,50 €, big baskets or after request DHL/DPD 8,50 €.
Neighbourhood- states (A, B, DK, F, LUX, NL, PL, CZ): generally 14,00 €.
Other Europe: generally 20,00 €.
CH, LI (Export): 20,00 € (net).
GB, NO (Export): 22,00 € (net).
Out of europe after request.
Out of EU you do not have to pay taxes (means 19% less!)

Minimal order-value

15,00 EUR.

Modes of payment (international)

1. we send bigger orders for new costumers only per advance payment,
we will email you in this case.
2. otherwise per bill.
Please use our IBAN!

Bank Account

o.k.-International, GLS Konto:
IBAN: DE18430609671330656000; BIC/Swift: GENODEM1GLS

Returns

Returns are of course no problem at all, the 14-day deadline applies, but we don't take this too seriously. Of course, the item must be unused and in perfect condition. Please simply take it to the post office or send it back in some other way. We don't have a return label, only the big senders can afford that.

If you are dissatisfied, please send us an email, we may be able to come to an agreement and save you having to send the item back and forth

Return costs 

We will only reimburse the cost of returns in the event of an error on our part. In this case, please inform us briefly and do not send the product back carriage forward, as this is far too expensive. We will refund the return postage where appropriate.

If you are only returning a part of the product, please simply transfer the difference, i.e. including our postage costs.